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Privacy Policy

Platinum Renovations, LLC
Effective date: October 21, 2026

 

Platinum Renovations, LLC ("Platinum Renovations," "we," "us") respects your privacy. This policy explains what information we collect through our website, www.platinumrenovationswi.com, how we use it, and the choices you have.

 

Information we collect

Information you give us. When you fill out a form on our website, call, text or email us, we may collect:

  • Your name, email address and phone number

  • Your project address, neighborhood, town or ZIP code

  • Details about your project, such as project type, timing, investment range, how long you plan to stay in your home, and any message you send

  • Photos of your space you choose to upload

  • How you heard about us

Information collected automatically. Like most websites, ours collects some information automatically when you visit, including your browser and device type, the pages you view, how long you stay, how you arrived at our site (for example, a Google search or an ad), and your general location (city or region). This is collected through cookies and similar tools described below.

 

How we use your information

We use the information we collect to:

  • Respond to your inquiry and schedule your complimentary phone consultation

  • Prepare for and provide design and remodeling services

  • Send project updates and communicate with you during your project

  • Understand how visitors use our website so we can improve it

  • Measure how well our advertising is working

  • Protect our website from spam and misuse

  • Meet legal, insurance and record-keeping requirements

We do not sell your personal information.

 

Cookies, analytics and advertising

Our website uses cookies and similar technologies from these services:

  • Google Analytics helps us understand how visitors use our site. It collects information such as pages visited and time on site. You can opt out with the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

  • Google Ads helps us show our ads to people who may be interested in our services and measure which ads lead to inquiries. Google may show our ads to you on other websites after you visit ours. You can manage ad personalization at adssettings.google.com.

  • Google reCAPTCHA protects our forms from spam. Its use is subject to Google's Privacy Policy and Terms of Service.

  • Wix, our website platform, uses cookies to operate the site and keep it secure.

You can set your browser to refuse or delete cookies. Some parts of the site may not work as well if you do.

 

How we share your information

We share information only as needed to run our business and serve you:

  • Service providers that help us operate, such as our website host (Wix), Google (analytics and advertising), and our project management system (JobTread), which hosts our client portal

  • Trade partners and suppliers working on your project, limited to what they need, such as your project address and schedule

  • When required by law, or to protect our rights, our clients or others

We do not sell, rent or trade your personal information to other companies for their own marketing.

 

How long we keep your information

We keep inquiry information for as long as needed to respond to you and follow up on your project. For clients, we keep project records for as long as needed for warranty, legal, tax and insurance purposes.

 

How we protect your information

We use reasonable measures to protect your information, including secure systems and limited access. No website or system is completely secure, so we can't guarantee absolute security.

 

Your choices

You can ask us to:

  • Tell you what personal information we have about you

  • Correct or update your information

  • Delete your information, unless we need to keep it for legal, warranty or business records

  • Stop sending you marketing emails (you can also use the unsubscribe link in any marketing email)

To make a request, contact us using the information below.

 

Children's privacy

Our website is meant for adults planning home projects. We do not knowingly collect information from children under 13.

 

Links to other websites

Our site links to other websites, such as Houzz, the BBB, NARI and local chambers of commerce. We are not responsible for their privacy practices.

 

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

 

Contact us

Platinum Renovations, LLC
316 Oakton Ave, Pewaukee, WI 53072
Office: (262) 326-0207
info@platinumrenovationswi.com

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